MY IPHONE NOT RINGING INCOMING CALLS HOW TO
MY IPHONE NOT RINGING INCOMING CALLS UPGRADE

If you’re having trouble getting calls, turn off WiFi and find the setting in your phone to disable WiFi calling. You may not even be aware that your phone is using a WiFi repeater or WiFi calling, and on some phones, there isn’t any indication of it. When you connect to WiFi but there’s a firewall or data capacity issue, the ringing signal might not reach your phone. If you don’t have great signal, the tower may not reach you.

MY IPHONE NOT RINGING INCOMING CALLS HOW TO

While outgoing calls may be fine, sometimes the movement between a tower and a WiFi connection can cause your carrier’s systems to be confused about how to reach your phone. There’s also WiFi Calling where whenever your phone has a WiFi connection, it will reach back to your carrier and place the call over that WiFi connection rather than directly through a cell tower. Combine that with the ability of some networks to backhaul your phone calls over the Internet connection you pay for can increase your mobile phone’s reliability. If you get a terrible signal in your home or at work, these devices can allow you to use your mobile phone without needing the tower. WiFi CallingĬell towers are expensive, but small WiFi devices are cheap. In this case having a few phones nearby that are on the same network but different carriers (Verizon, Credo, Great Call) and testing incoming calls from a landline can help to confirm or refute this possibility. What can you do? You could pay a bit more, but it may not solve the issue. Just because an MVNO uses Verizon doesn’t mean you’ll get the same experience as you would as a Verizon customer. Sure, you pay a bit less for service each month, but it can affect your service. But if you get close to capacity, the major carrier may choose NOT to complete the MVNO carrier call to reserve a bit of space for their customers. So when there’s enough capacity on a tower, everyone gets their calls. While not confirmed, Verizon may prioritize a Verizon Wireless customer call OVER an MVNO call. Verizon takes their customers very seriously, as they make more money from them than they do from the MVNOs. They don’t own the towers, they lease the capacity from larger carriers. The MVNOs are companies like Cricket, Mint, StraightTalk, and TracFone. In the US these are Verizon, Sprint, T-Mobile, and AT&T.

Mobile Virtual Network Operators, or MVNOs, are mobile phone companies that “borrow” the mobile service from the major carriers. So get that Galaxy S10 or iPhone XR and your phone will ring off the hook.

MY IPHONE NOT RINGING INCOMING CALLS UPGRADE

What can you do? Upgrade your phone! Did you need an excuse? Check to see if the phone you want supports VoLTE, though most phones made in the last year are keeping up with tower technology.

This can happen even if you have a strong signal from the tower, and there’s no way you can know that it is happening, other than knowing someone is calling and your phone isn’t ringing. If a tower’s 2G capacity is in use, which is often a lower capacity than the LTE bands, an incoming call to your mobile phone is not going to ring.

Since tower capacity and ability changes, and there were 307,626 towers in the US in 2016, the experience you have can vary even tower to tower. This means your phone may silently drop back to 2G communication. If your phone is more than 2 years old, it may not support the latest VoLTE bands. We have 4G LTE in many places now, and the 5G rollout is happening in Switzerland and the US. Wireless Communications continues to advance around the world. Here are the Top 5 Reasons your Mobile Phone Is NOT Ringing, how to fix it, and how Tossable Digits can ensure that you never miss a call. However, we’re Customer Obsessed so we dig in even when the problem is elsewhere. When we look into things, the problem is rarely with our service and usually lies with the mobile phone company. Almost every day we have a customer who reaches out to our Customer Support Heroes to say “My Phone Is Not Ringing.”

My iphone not ringing incoming calls